Support
Get in Touch
Block Blitzer is built by a small team. We read every message. Reply time is typically within 48 hours.
What to include in a bug report
- Your iPhone model + iOS version (Settings → General → About)
- What you were doing when it happened (mode, theme, action)
- Whether the issue reproduces every time, or only sometimes
- A screenshot or short screen recording if relevant
Refund requests
In-app purchases are processed by Apple, not by us. Refunds go through Apple's standard request flow:
- Open reportaproblem.apple.com
- Sign in with the Apple ID that made the purchase
- Pick the Block Blitzer transaction and submit the request
We don't have access to Apple's refund decision, but if Apple denies the refund and you feel it was a legitimate issue (e.g. a charge for a purchase you didn't make), email us and we'll do what we can.
Restore Purchases
If you switched devices or reinstalled the app and your IAPs aren't restored, tap Settings → Restore Purchases in the app. The Apple ID that made the original purchases must be signed in to the App Store on the device.
Privacy questions
See the Privacy Policy for what data the app collects and how to opt out. For specific privacy inquiries, email info@tontech.co.